Once again, we are crowned "Global Luxury Airport Hotel"
Published Date : 27 Sep 2011
Pan Pacific Kuala Lumpur International Airport Wins Again At World Luxury Hotel Awards 2011
Kuala Lumpur, 21 September 2011
Pan Pacific Kuala Lumpur International Airport was crowned ‘Global Luxury Airport Hotel’ at the 2011 World Luxury Hotel Awards. This is the second consecutive year that the 441-room hotel has clinched this award.
Now in its sixth year, the World Luxury Hotel Awards recognises exceptional luxury hotels, lodges and resorts around the world that are dedicated in providing world class facilities and service excellence. This year, over 1,000 luxury hotels spanning 87 countries were nominated and a record number of votes was cast by hotel guests as well as a global panel of industry professionals comprising tour operators and travel agents. The award ceremony was held at The Regent Zagreb in Croatia last Friday, 16 September 2011.
“We are very proud to receive this distinction again for the second year,” said Pan Pacific Kuala Lumpur International Airport’s General Manager, Hans Winsnes. “We hope to continue winning these accolades by winning over our guests. Guest feedback is a key indicator of our service standards and we will listen to our customers and enhance our services to exceed their expectations.”
The ‘Global Luxury Airport Hotel’ title is one of many that Pan Pacific Kuala Lumpur International Airport has won. The hotel, under Winsnes helm, has consistently bagged international accolades. Some of these include:
- Global Luxury Airport Hotel by World Luxury Hotel Awards (2010)
- The BrandLaureate Award in the Best Brands in Airport Hotel category (2008, 2009, 2010)
- World’s Leading Airport Hotel by World Travel Awards (2008, 2009)
- Asia’s Leading Airport Hotel by World Travel Awards (2008, 2009)
Pan Pacific Kuala Lumpur International Airport is managed by Pan Pacific Hotels Group which recently unveiled its refreshed proposition for the Pan Pacific brand, following an extensive review of customer insights and research conducted in key markets.
The refreshed Pan Pacific brand offers the richness of the Pacific Ocean blend of cultures and experiences, and provides uncomplicated and relevant choices to all its guests.
Over the next three months, consumers will be able to view the refreshed visual and verbal brand identity for Pan Pacific through the new advertising campaign across different print and online media platforms.
The next Pan Pacific properties, Pan Pacific Ningbo and Pan Pacific Serviced Suites Ningbo will open in China in 2012.
