Guest Relation Officers

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Post Date: 11 Mar 2014
Location: Pan Pacific Orchard
Division: Front Office & Guest Services
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Job Description:

The ideal candidate will have to be responsible for the overall care, hospitality and services rendered to our guests throughout their stay with us which includes check-in and check-out and attending to queries. He/She is able responsible for accurate administration and control of FIT, groups and tour business for the hotel.

Job Requirements:

  • Min GCE‘O’ Levels / Diploma in Hotel Management / Higher Nitec in Hospitality Operations
  • To demonstrate a natural vitality, with a desire and ambition to satisfy guest requirements and possess a strong guest service mentality.
  • To have a positive attitude and pleasant personality and general appearance.
  • Excellent communication and interpersonal skills (spoken and written)
  • Demonstrate independence, responsibility and accountability
  • A team player with an outgoing personality
  • Able to multi-task and think out of the box to solve guest's issues and to work independently.

We regret that only shorlisted candidates will be notified.